Privacy Policy

Last Updated: October 2025

At Hermetic Basement Waterproofing (“Hermetic,” “we,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, or request services.

1) Information We Collect

  • Personal Information: Name, email, phone number, and project details you submit via forms or email.

  • Usage/Data Logs: IP address, device/browser type, pages visited, and referral source.

  • Cookies & Similar Technologies: Used for analytics and basic site functionality.

2) How We Use Information

  • Respond to inquiries, schedule consultations, and provide estimates.

  • Send proposals, invoices, and service-related communications.

  • Improve website performance, user experience, and marketing (only if you’ve opted in).

3) Sharing of Information

We do not sell or rent your personal information.
We may share limited data with vetted service providers that help operate our website and business (e.g., website hosting, analytics, scheduling, and proposal tools) under confidentiality obligations.

4) Data Security & Retention

We use reasonable administrative, technical, and physical safeguards (including SSL) to protect your information.
We retain personal information only as long as necessary for the purposes described above or as required by law.

5) SMS Text Messaging Policy

Hermetic Basement Waterproofing may send text messages related to your inquiries, appointments, or project updates.
Message frequency may vary. Message and data rates may apply.
You can reply STOP to opt out at any time or HELP for assistance.

All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except our texting service provider (Quo).

6) Your Choices

  • You can disable cookies in your browser (some site features may be limited).

  • You may request correction or deletion of your data by contacting us (see Contact section below).

  • You may opt out of marketing emails at any time via unsubscribe links.

7) Third-Party Links

Our site may link to external websites.
We are not responsible for their content, security, or privacy practices.

8) Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from them.

9) Changes to This Policy

We may update this Policy from time to time.
The revised version will be posted with an updated “Last Updated” date above.

10) Contact

If you have questions, requests, or concerns about this Privacy Policy, please contact us:
📧 info@hermeticwaterproofing.com
📞 (312) 500-2930